Ask the Manager Question Archive
General
- Why are the recordings on my DVR interrupted by the National Weather Service Alerts even when the storm isn’t in my immediate area? -Tim the Producer
- How deep does Mediacom bury their cable lines? Is it dangerous? -Sandy in Iowa
- CALL BEFORE YOU DIG -
- What does Dolby Digital 5.1 surround mean? -Gary A in South Dakota
- What kind of experience or education do you require in hiring an installer? Do you do on the job training? -Ryan H of Chanassen, MN
- Due to the slumping economy, I was recently laid off from my job. Is Mediacom hiring? -Tim M. of Mountain Iron, MN
- Is it legal to throw an old TV in the trash or do I need to pay to recycle it? -Tanya G of Olivia, MN
- It seems all of your deals are for new customers. Do you ever offer deals for existing customers? -Steve S. of Redwood Falls
- How many times can I split my cable signal to go to different rooms or TV's? - Craig M. of Arlington, S.D.
- With the new school year now underway, what support does Mediacom provide to local schools? -Kimberly E. of Long Lake, MN
- Would it be possible to get a schedule of Mediacom's planned down-time, so I can plan this around my phone/internet usage at home? -Tom S of Cosmos, MN
- Is there a limit as to how many times I can split my cable (using a splitter) and feed it to different rooms? In other words, does the signal get degraded every time I use a splitter? -Gene F. in Chanhassen, MN
- There are so many ways to connect my cable box to my TV. Which way is the best? -
- Do you have a studio where I can use the equipment and make videos? Do I need training if I have been trained by Comcast? -Stu A. of Orono, MN
- Can Mediacom sent out a new channel lineup card every time they change the lineup? -Lee F. in Lester Prairie, MN
- I'm thinking of applying for a job with Mediacom. What benefits does your company offer? -Tamara F. in Waseca, MN
- What type of background and education do I need to become a Mediacom Installer? -Dan in Worthington
- Why can't a service technician be located in St. James, MN? -Don J. in St. James, MN
- What will happen if I cut into a cable line while digging in my front yard? -Robin H. in Beaver Bay, MN
- I'm a Mediacom video, internet, and now phone customer and love it. If I refer friends to your services, do you offer a referral bonus or incentive? -Shawn G of Montgomery, MN
- What are the penalties for stealing cable? -Anonymous submission
- I'm very happy with Mediacom, but why is only one cable company offered in my community? -William H in Spirit Lake, IA
- Do I need a cable box to get cable TV? -Ruth S. in Loretto, MN
- How do I program my Mediacom remote to work with my other components, like VCR and DVD? -Allen in Butterfield, MN
- Should I have a surge protector on my cable box and Internet modem? -Greg M of Credit River, MN
- My son's elementary school does not have cable service. Who can I contact to get this installed? -Tanya G. in Iowa
- I've seen commercials for local business on national networks like CNN. Who do I contact about advertising my business on cable? -Lisa F. of Wayzata, MN
- I've seen commercials for local business on national networks like CNN. Who do I contact about advertising my business on cable? -Lisa F. of Wayzata, MN
- How can I find out about jobs at Mediacom? -Paul in Two Harbors, MN
- I'm doing some digging in my yard. Will Mediacom come out and locate my buried cable? -Theresa in Hamel, MN
- At times my Mediacom remote seems non-responsive. Any suggestions? -Julie in Mound, MN
- I have an extra cable box at my house? Do I need to return it? -Lisa T. in Savage, MN
- Can I pay my Mediacom bill online? -Jenny in Spring Park, MN
- What causes cable service outages? -Jeff T. in Granite Falls, MN
- What should I do if I know my neighbor is stealing cable? -Lisa M. in Gaylord, MN
- How do I block adult content on some channels from my kids? -Marlous P. in Hutchinson, MN
- I'm thinking about getting a dish. Why should I stick with cable? -Tom S. in Medina, MN
- I'll be doing some landscaping this spring. Can I re-locate my buried cable by myself? -Jack J. in Victoria, MN
Mediacom Billing & Customer Service
- Do you have an Internet and TV package for low income people? -
- Does Mediacom have a way to contact them Online? Or do I need to call the 1-800 number? -Doug in Elko, MN
- I heard you moved your office in Brookings. Where did you move to? -Sarah in Brookings, SD
- My dog loves chewing things and chewed up my remote. How much does it cost to replace it? -Tina in Litchfield, MN
- Bills are difficult to read. Where can I get some help understanding it? -Mary L. in Montgomery, MN
- I've seen commercials for Mediacom EcoBilling, what is this and what are the benefits to me? -Joe R in Iowa
- I spend winters in Florida. Is there a charge to suspend my cable service while I�m away? -Joan L in Tonka Bay, MN
- Do you have an online pay site for my Mediacom bills? I don't remember my Mediacom email ID, but I have an account through Yahoo. -Linda K. of Hibbing, MN
- I go to Texas for the winter and return in April. Can I temporarily discontinue my service and resume when I return? -Norlyn S. in Emmestburg, IA
- On my monthly bill, what does “Franchise Fee†mean, and where does the money go? -Sandra R. of Estherville, Iowa
- Will Mediacom offer a credit to my account if my services are down for a day or two? -Steve H. in Channhassen
- Why do you have so many different 800 and 888 numbers for customer service? -Marcia L. in Hayfield, MN
- I had an appointment where the technician didn't show up on time. What guarantees does Mediacom offer on scheduled appointments? -Tom B in Chanhassen, MN
- What does the Home Wire Maintenance plan cover? -Doug M of Chokio, MN
- What makes my cable bill go up? -David H of Slayton, MN
- Can I change the billing date on my monthly account statement? -Sandy C of Sleepy Eye, MN
- Does your company have a website? www.mediacom.com doesn't seem to work. -Barb in St. James, MN
- When I dial your 800 number, where does the call go? -Cathy in Pipestone, MN
- I see an item called "Franchise Fee" on my bill. What is that for? -Mark W. in Tonka Bay, MN
Mediacom Digital Television
- Where can I find an Online listing of the Digital Lineup? Ie. 4.1, etc. -AJ in Victoria, MN
- I want to run Music Choice through my stereo receiver. Do I need another cable box? There is not television where my stereo is located. -Bob in Iowa
- How do I get the time to show on the front of my DVR? -Megan in Iowa
- Why does the Interactive TV Guide with Mediacom only show the next 24 hours when others show more days of information? -Sue in Chisholm, MN
- I’ve had my Mediacom box for about 6 years, do I need to get a new one? -
- What are the Digital Music Channels that I hear of? -Molly in Worthington, MN
- When will Basic Analog Service end? -Rick S. in Iowa
- Will a Mediacom HD Cable Box be necessary to use On Demand and/or the Interactive On Screen Guide? -Rick S. in Iowa
- I just got a new HDTV and I need to program my Mediacom remote to my new TV. Where can I find the codes for my new HDTV? -Jacob M. in Redwood Falls, MN
- Do I have to have a cable box on every TV in the house or can I have some with full HD service and some with regular cable? -Harry W. of Worthington, MN
- Where did Home Shopping Network go? I received a letter saying it is moving to channel 14 but I don't get that channel. -Bill W. in Prior Lake, MN
- Why do I need to input 3 numbers to change the channel? How do I set my Mediacom box up so I can just enter a channel number? -Frank D. in Lake Park, IA
- I just purchased a new HDTV with a built in digital tuner. When I auto-programmed it there are quite a few channels in the 50's like 51.1, 53.3, etc. What are these? -John in Hutchinson, MN
- How much is it to add just HBO to my Mediacom Cable? -Linda in IL
- How do I program the remote for my television? -
- I have one digital converter box in my house. Can I buy my own digital converter for the other TV's in our house? Renting multiple units would not be cost effective. -D. Hampsher of ??
- We enjoy watching movies on Starz, Sundance and IFC. Is it possible to watch movies on these channels with subtitles activated? If so, how do we access the subtitles? -David B of Cherokee, IA
- What is the cost of adding Encore to our Family Cable Package? -Lamon M. of ??
- How do I order a Pay Per View event like boxing? -Eric from Chanhassen, MN
- When will Mediacom offer the "standard" channels in a digital or HD format? -Dominick D. of New Market, MN
- There's some pretty racy material on some cable channels. How do I set parental controls? -Shelly H. of Lonsdale, MN
- Will all cable channels eventually become digital? If so, will the "basic" package go up in price? -Steve in Brookings, SD
- Will your analog channels become digital anytime in the future? -Steve Z in Chisholm, MN
- Why so many connections on the back of my cable box? Which video connectors should I be using? -Melvin R in Prior Lake, MN
- Can Jumpin' James Friske demonstrate how to hook up my DVD player to my Cable Box and TV? -Cindy G of Bridgewater, SD
- I'm very scared of electricity. Can I get zapped hooking up any connections between my cable box and TV? -Joanne Q. of Worthington, MN
- What's the difference between digital cable and normal cable? -Judy S. in Worthington, MN
- Can I program my own remote control to work with Mediacom's converter box? -Steve P. in Waseca, MN
Mediacom DVR (Digital Video Recorder)
- What is a Multi-Room DVR and how do I get it? -Melissa in St. Peter, MN
- How do you view a show that was previously recorded? -Rhonda H in South Dakota
- Some programs I record on my DVR get cutoff at the end. How can I prevent this? -Alice R of Mound, MN
- How many DVR's can I get for my household? -Martha C of Wayzata, Mn
- How many hours of TV can I record on a DVR box? -Melissa P. of St. James, MN
- When I use the "Pause" button on my DVR, how long will it stay paused? -Terry G. in Waseca, MN
- My DVR cable box seems to make a humming noise all the time. Is this normal or should i call for tech support? -Jason L. in Lester Prairie
- Can I transfer programs stored on my DVR onto videotape? -Frank C in Marion, SD
- Can I record a program with my DVR (Digital Video Recorder) while watching another? -Eric in Minnetrista, MN
- How many hours of programming will my DVR hold? - Amy W. in Victoria, MN
- I love my new DVR. I can't imagine recording on tape ever again. Can I get a second one for the bedroom? -Chris E. in Hutchinson, MN
- I just received my DVR (Digital Video Recorder) cable box. How do I program it to record a show? -Ruth W. in Wayzata, MN
- I love my DVR cable box! Can I get a second one for my bedroom TV? -Janice S. in Tonka Bay, MN
Mediacom HDTV - High Definition Television
- Is Mediacom planning on offering any 3D channels? -Jason C. in Worthington, MN
- I switched from Expanded Cable to Digital Cable about a month ago and purchased an HDTV last week. Do I need a different box now? -Rob in Iowa
- I recently purchased a new television and when I was setting it up it asked if the cable was HRC or IRC. What is the difference and what should I use? -
- I noticed you replaced HDNet and HDNet Movies with Smithsonian HD & MGM HD. Why was this done? -Brian in Howard Lake, MN
- Can you add Bravo in High Def? -Janet in Clara City, MN
- Any plans to add WFTC HD and KSTC HD? It would really be nice to see the Twins & Wild games in HD on these channels. -Steve in Savage, MN
- What will a simple HD receiver for my old analog TV cost? -Rick S. in Iowa
- I am wondering if the Travel Channel will be offered in HD? Are there any additional channels planned for the immediate future in HD? -Cheryl J. in Elko, MN
- On all the HD channels I get sound but no picture. What could the problem be? -Mary C of Emmetsburg, IA
- What is Mediacom�s plan for supporting clear QAM so subscribers would not need a cable box or cable card on every TV to pick up family cable HD stations? -Cory A. of Savage, MN
- Is there any chance the broadcast HD channels can be provided without encryption and not requiring a converter box? Other cable companies provide this service. -Doug J. of Chanhassen, MN
- How many new HD Channels do you plan to add in 2009? -Cory A. of Savage, MN
- How come CBS and FOX shows are not in High Definition when shows on KSTP and KARE 11 are available in HD even to those of us with basic cable? -John W. of Chanhassen, MN
- When will the cable offering in Mound, MN offer more HD programming? -Joe K . in Mound, Mn
- I need a M cable for my plasma HD Television. Does Mediacom provide this? -Matthew O. of ??
- What is the timetable for getting every channel in HD? I'm especially interested in NHL in Versus and MLB Playoffs on TBS. -Chris H. of ??
- What is the difference between "HD Ready" and "HD Capable" TV's? -Joe F. in Litchfield
- How many Twins Games can we expect in HD this season? -Art B. in Litchfield, MN
- Why can't I pick up an HD cable box in person at one of your local offices? -Margie C. in Tonka Bay, MN
- We just got a high definition LCD TV. Do I need additional equipment to watch programs in high definition? -Lisa M. of Fulda, MN
- When will we be getting HDTV in Cloquet? -Keith L in Cloquet, MN
- Will high definition channels play on my normal non-HD TV set? -Deb G. in Waseca, MN
- Are you ever going to get HD contracts with ABC and FOX? -Tom B in Chanhassen, MN
- Where can I find a complete HDTV set top box user manual? -Pete S. in Viola, WI
- I'm shopping for a High Definition TV. Which is better, LCD or Plasma? -Gerry H. of Waconia, MN
- What additional HD channels will Mediacom be adding? -Steve M. in Litchfield, MN
- How do I get High Definition programs on my new HDTV? -Bruce F. in Deephaven, MN
Mediacom On Demand
- What happened to PBS Sprout On Demand? -Steve S in Savage, MN
- Is there a schedule or guide online for the On Demand movies? -Janice in Iowa
- When will Video On Demand be coming to the Brookings Area? -Maurine L. in DeSmet, SD
- How soon do new movies become available on your Video on Demand? -Carrie L of Brookings, SD
- When will VOD and phone be coming to the Brookings, South Dakota area? -Maurine L. of De Smet, S.D.
- Could you add public access content (City, Church, School Board Meetings) to the VOD? -John L of ??
- When will the Hibbing area be able to receive On Demand service? -Alfred P. of Hibbing, MN
- Would it be possible to put the ATM show on VOD? Or is it already available? - John of ??
- Are the On Demand movies going to be broadcast in HD? -Doug J. of Chanhassen, MN
- Why is there a difference between the channel lineup and Video On Demand offerings in Olivia versus Granite Falls? -Jeff C. of Olivia, MN
- What happened to the MagRack programs available free On Demand -Shirley in Prior Lake, MN
- When will my area be getting On Demand services like HBO and Starz On Demand? -Tony M. in Morris, MN
- What's the difference between Video On Demand and Subscription Video On Demand? -Paul A. in Emmetsburg, IA
- Where can I find the Karaoke channel? -Laurie B of Shorewood, MN
- Why are some movies On Demand Free and others cost $3.99? -Steve in Redwood Falls, MN
- I've seen commercials for MagRack. What is MagRack? -Nancy A. in Litchfield, MN
- What's the difference between Pay Per View programs and Video On Demand? -Joanne R. in Savage, MN
Mediacom Online - High Speed Internet
- How do I reset my email password? I haven’t checked my Mediacom email in quite some time and I forgot it. -
- Xbox 360 just signed a deal with ESPN for ESPN3.com. Will I get this on my Xbox? -Adam in Iowa
- What is a DMCA Violation and why did I receive a letter from Mediacom? -Naomi in St. Peter
- How do I stop the junk mail that I’m receiving on my Mediacom email? -James G in Chanhassen, MN
- I recently moved my office to another room in my home and with it my cable modem. It doesn’t seem to work as well in the new room as it did in the old. Why is that? -Marc B in Belle Plaine, MN
- What is Ultra 50? -Mitch in Savage, MN
- I have heard people talking about Skype or Skyping. What is this? -Doug in Elko, MN
- I love sports and watch a lot of ESPN. What is ESPN 3 and will Mediacom be getting it? -
- How do I add a 2nd email address to my account? -
- I have my Mediacom Internet wireless in my home. How can I get a connection when I go home to visit my parents who do not have Mediacom Internet? -Mary Ann L. in Iowa
- I saw that Mediacom increased the Internet speeds. Do I have to do anything to get the faster speeds? -Dawn W of Morris, MN
- When online, why do uploads of files take so much longer than downloads? -Bruce F in Shorewood, MN
- I'm thinking of adding your high speed internet service in my home. How long do I have to commit, or can I go month to month? -Lois B. of Spirit Lake, IA
- How do I get your Internet Service to more than one computer in my home? -Arlene M of Brookings, SD
- Does your internet service work on a Mac computer? -Steve J. of Tonka Bay, MN
- How do I keep from getting junk mail? -James G. of Chanhassen, MN
- I have your HSD service, and I'm wondering if you offer a dialup service to go with the HSD for places like my cabin where I can't get high speed internet. -John P. of Hutchinson, MN
- How can I set up an e-mail account with a password? When I go to the form under "Member Services" and fill it out, it says it does not recognize the account and won't accept it. -Evelyn L. of ???
- Where can I find free virus check software on your website? -James & Barbara in ???
- Will wireless service for laptops ever be offered by Mediacom? -Shane M. in ??
- Is there any place I can try your HSD service before I buy? -James in Waseca, MN
- Why am I only able to get a workable internet connection on my main cable line, and not on other cable jacks in the house? -Marc B from Belle Plaine, MN
- I'm setting up a home network for my three computers. Which is the better way to go, wired or wireless? -Curt F in Spirit Lake, IA
- How do I secure my Mediacom Wi-Fi so people on the street or neighbors cannot piggyback off my connection? -Barbara E (no town given)
- Sometimes my e-mail doesn't connect and download e-mails. I don't know if Outlook Express is the problem or my mail server. James! HELP?!? -Jordan D. in Mountain Lake, MN
- How can I hook up more than one computer to the Internet with my cable modem? -Brenda T. in Waconia, MN
- Will Mediacom Online work with Windows 95? -Judy in Greenwood, MN
- How do I set up Firewall Protection for my computer? -Joseph in Marion, SD
- What is Mediacom Online MAX? -Phil in Hoyt Lakes, MN
- Does Mediacom's Online service have virus protection? -Charles in Lyle, MN
- What is Spyware and how does it get on my computer? -Earl in Lake City, MN
- How can I prevent getting so much junk e-mail everyday? -Sharon S. in Waseca, MN
- With Mediacom Online, do I have to use your e-mail, or can I get my mail through Outlook Express? -Robert H in Chanhassen, MN
- Is Mediacom Online faster than my DSL service? -Allan B. in New Market, MN
- How do I add additional e-mail accounts to my Mediacom Online? -Peter H. in Mound, MN
Mediacom Phone Service
- Do you charge the $6.50 Interstate Access charge on your telephone service like Verizon? -Mike P
- How do I chaeck my voicemail from the road? -Cindy F in ??
- How do I turn off Call Forwarding? When I hit *72, nothing happens. -Rob in Iowa
- How much is it per minute to call England on Mediacom Phone? -Laura in Wayzata, MN
- How much would it cost to have a fax machine hooked up? -Bryan in Virginia, MN
- What is the price of Mediacom Phone Service & where can I call for free? -
- Can I keep my same phone number? -
- What about 911 Service with Mediacom Phone? -
- How much does Voicemail cost and how do I use it? -
- I thought my voicemail with Mediacom phone was free? Why am I now being charged? -Laurie B. of Waseca, MN
- I have Mediacom phone service, and I'd like to know if I can put a phone in another room on the same line? If so, how? -Alfred P in Fort Dodge, Iowa
- If I switch to Mediacom Phone Service, do you need to install new phone jacks in each room of my house? -Melissa S. of Spirit Lake, IA
- With Mediacom Phone, do my calls travel over the Internet? -Rod in Orono, MN
- Is the $29.95 price for phone service a short term introductory rate or will it stay that price? -Sharon in Cloquet, MN
- I see Mediacom phone has call forwarding? Will this work to a cell phone? -Kathy H. from Orono, MN
- Can I get my Mediacom phone to block telemarketing calls? -Dana S. in Estherville, IA
- If I switch to Mediacom phone, will I still be listed in the phone book? -Emily J. of Spirit Lake, IA
- How is Mediacom phone service different from Internet phone, like Vonage? -Daniel S in Medina, MN
- I have a home-based business? I tried to order Mediacom phone, but was told you can't provide phone service to businesses. Is this correct? -Loren M. of DeSmet, SD
- Besides free long distance, what features are included with Mediacom phone? -Doug J. of Victoria, MN
- With Mediacom Phone Service, can I retrieve voice mail when away from home? -Barbara F. in St. Peter, MN
- I'm thinking of switching to Mediacom's Phone Service, but I couldn't find any info on your website. Could you make your website more user friendly? Submitted by Steve L (no town given) -Steve L (no town given)
- I signed up for Mediacom Phone and love it. Will Mediacom be offering cell phone service too? -Sandy in Estherville, IA
- How is Mediacom able to offer FREE long distance phone service? -Jeff S. of Victoria, MN
- Do I need a special type of phone to use Mediacom Phone Service? -Mike F. in Chanhassen, MN
- I've seen commercials for Mediacom Phone Service. How does that work, and what's the catch? -Larry B. in Chanhassen, MN
Mediacom Programming
- How come there is so much programming from Iowa on channel 10? -Karin K in Minnetrista, MN
- Is Mediacom going to carry the OWN (Oprah Winfrey Network)? -Gretchen in Wayzata, MN
- Will Mediacom ever have the NFL Sunday Ticket or NBA League Pass? -Kimberly in Sprinfield, MN
- Are you going to have live Minnesota State Hockey again this year? -
- Why does the guide show that Fox Sports has the Twins Games on Sunday's when it's on WFTC? -Theresa's Hubby
- Why are there other cities temperatures and weather information on the lower part of the screen on the Weather Channel? -Cheryl M. in Hibbing, MN
- I've heard in the news a lot lately about programmer fees. What are they and how often does Mediacom have to pay them? -Dan W. in Waseca, MN
- Mediacom just added Fox Sports North in HD and I am wondering why it says “off air†most of the day? -Matt M of Virginia, MN
- What is this Newsleaders program about on Headline news? -Jason J in Grand Rapids, MN
- I received a letter stating that some channels are moving to Digital Broadcast Basic. What is this and how much does it cost? -Mike L. in Okoboji, IA
- Last year you had a number of WCHA Hockey games on this channel, are they coming back this year? -Zach R in Hibbing, MN
- What games are going to be available in the ESPN Pay Per View package this year? -Joe in Prior Lake, MN
- I've been depressed since the Sopranos ended several years ago. Bill, Theresa… what current series is as good in your opinion? -Jim D of St. Peter, MN
- Does Mediacom offer the Tennis Channel? There is very little tennis coverage on the major networks and ESPN. -Peter B. in Morris, MN
- How do I request a channel not currently on my channel lineup? -Rick T of Waseca, MN
- What do the different colors signify when scrolling through the guide listings? -Lori H of Spencer, IA
- Does Mediacom gather and share information on what programs I am watching or recording? -Anonymous submission
- How can I stop my kids from watching adult programs on premium channels like HBO and Showtime? -
- Will the transition to digital mean that we finally get KTIV-NBC in high definition? -Jeff F. of Okoboji, IA
- Will you be offering MLB TV in 2009? -Jeff K. of Victoria, MN
- I live in northern Minnesota and we still don't have BTN. Why not? -Zach R. of Hibbing, MN
- I'm a big fan of Howard Stern, but you don't carry Howard Stern OnDemand. Can you add it? -Paul G. of Mound, MN
- I enjoy the show “State of the Nations†on the Connections Channel? How can I find out when it is on? -Martin A. of Wayzata, MN
- Any news on Mediacom carrying the NFL Network? -John P of Deephaven, MN
- Can I view cable shows on the Internet? -
- Thanks for adding South Dakota State Football games to the Connections Channel. What other regional sports will you be carrying other than the usual Iowa teams? -Doris T of Prior Lake, MN
- Will Mediacom launch Game Show Network and Big Ten Network in HD? -Matthew M. of Waseca, MN
- What happened to UPN-29 out of the Twin Cities? Here in Okoboji, it was on channel 2. -Mike K. of Arnolds Park, IA
- I've had Mediacom for just a month, and I'm satisfied, but I'm curious of your opinion on your offerings compared to Comcast, especially relating to pro sports packages. -Adam W. of Savage, MN
- Is my favorite HBO show “Curb Your Enthusiasm†over for good, or will there be a new season? If so, when? -John L. of ??
- Will you ever get GSN (Game Show Network) on digital cable? -Cheryl S. of Pipestone, MN
- Who do I talk to about getting something on the local access channel in Wells, MN? -Mike W of Wells, MN
- Why am I seeing so many sporting events out of Iowa on the Connections Channel? -John K of Granite Falls, MN
- When does Mediacom have free previews of Showtime, HBO, etc? When is the best time to switch from HBO to Showtime, Cinemax, Movie Channel, etc? -Gary M. of Excelsior, MN
- Will you be getting the Versus Channel in the future for NHL games and NHL Ticket? -Dick R. of ??
- Can the Fox Movie Channel be removed from the Family Cable Package and replaced by the National Geographic Channel? -Jeff P. in LeSueur, MN
- I've enjoyed Reelz Channel when it was on the Connections Channel. Will Reelz Channel have its own channel on your lineup? -Patti from ???
- When will we be getting the RFD station? -Mildred M. from ???
- Why is the audio on the Connections Channel so much louder than other channels? -David W. in Redwood Falls, MN
- Is Mediacom going to carry the Big 10 Network? If so, when? -Steve Z. of Chisholm, MN
- Will Mediacom carry the new Fox Business Network? -David F. in Hamel, MN
- Why doesn't Mediacom include the Golf Channel in the Basic Plus package? -Sue B. in Chanhassen, MN
- Why are the volume levels different from one channel to the next? -Debbie from ???
- Any progress in adding the NFL Network? How about for next year? -Steve J in Chanhassen
- The Music Choice channels are awesome! Is there any way to request songs? -Emma C. in Shorewood, MN
- Why doesn't Mediacom have Versus Network? (formerly OLN). I'd like to see NHL playoffs and the Tour De France. -Tom in Belle Plaine, MN
- I'm a Bears fan in S.D. Can we get Bears talk shows instead of Vikings? -Steven T. in South Dakota
- Are cable channels with Mediacom in Stereo? - Dave C. in Tonka Bay, MN
- When will Mediacom offer the UPN Network on Family Cable? -Anonymous in Fort Dodge, IA
- Where can I find programming info for the Mediacom Connections channel? I like some of the programming coming out of Iowa. -JoLynn S in Olivia, MN
- Are you considering offering International Channel packages? -Bryan K in Chanhassen, MN
- Why was the Vikings Game on August 31st blacked out? -Jane H in St. Peter, MN
- Will Mediacom be adding the NFL Network and ESPN Classic? -Scott W in Savage, MN
- When will Mediacom offer sports packages MLB, NFL, NBA, etc? Or perhaps a premium sports package that has all Fox Sports Net Channels? -Bryan K in Chanhassen, MN
- What types of channels will be added to Family Cable in the future? -Bryan K in Chanhassen, MN
- How many Twins games will be broadcast in High Definition? Why aren't all the games in HD? -Steve M in Mound, MN
- Why can't we just pick the cable channels we want and pay for them? -John W in Beaver Bay, MN
- I'm addicted to the Soprano's, but something has been bugging me. What's with Steven Van Zandt's Hair? Is it real? -Kathy G. of Hermantown, MN
- I love the show Entourage on HBO. Can you tell me when the new season starts? -Trisha in Norwood-Young America, MN
- Can you explain the TV Ratings guides? Why don't they use the same as movies? -Chris in Ivanhoe, MN
- Is it possible to watch the Timberwolves on Pay Per View without having to upgrade to Family Cable? -Arnie B in Hutchinson, MN
- What is the status of receiving WCCO (CBS) and KMSP (FOX) on the HD Tier? -Anonymous
- I've seen locally produced shows on cable. Can anyone put a show on cable TV? -Tom in New Market
- "The Sopranos" is my favorite show on cable. When is it coming back with new shows? -Lars in Prior Lake, MN
February 17th, 2009 - Digital Transition
- I have an older TV, but have a Mediacom cable box. Will I need a converter when they switch to digital TV? -Steffany S of Lyle, Mn
Mediacom Digital Simulcast
- I receive your basic cable getting 23 channels. When everything goes digital, will I receive additional channels? -John P. of Hutchinson, MN
- Once our system converts to all digital, will I be able to eliminate the digital converter box and view the channels directly on my HD / ATSC TV's? -D. Hamsher of ?
- Will a TV with a digital tuner be able to receive a signal without a cable box once all channels go digital? -Doug J. of Chanhassen, MN
- When channels go digital, will all channels be broadcast in wide screen? -Doug J. of Chanhassen, MN