Ask the Manager
Episode 6
General
Mediacom Billing & Customer Service
Mediacom DVR (Digital Video Recorder)
Mediacom Online - High Speed Internet
Mediacom Programming
- I love the show Entourage on HBO. Can you tell me when the new season starts?
- Can you explain the TV Ratings guides? Why don't they use the same as movies?
General
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How can I find out about jobs at Mediacom?
Any and all job openings at Mediacom go to www.mediacomcable.com/about_careers.phpPaul in Two Harbors, MN
Mediacom Billing & Customer Service
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Does your company have a website? www.mediacom.com doesn't seem to work.
Mediacom's web site can be found at www.mediacomcable.com. For your Mediacom Local Community Site that has local news, weather and more go to www.mediacomtoady.com.Barb in St. James, MN
Mediacom DVR (Digital Video Recorder)
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Can I record a program with my DVR (Digital Video Recorder) while watching another?
YES! If you have a Dual Tuner DVR from Mediacom you can easily record one program while watching another program. You can even record two programs at the same time. While recording two programs you can then watch one of the two you are recording or a program you have previously recorded. You can easily distinguish between a single tuner and dual tuner DVR by looking at the front of your DVR box. On the left front side of the box, a single tuner DVR says "DVR / HDTV Capable" versus a dual tuner DVR says "Dual Tuner DVR / HDTV Capable."Find out more about Mediacom DVR service go to www.mediacomcable.com/cable_dvr.html
Eric in Minnetrista, MN
Mediacom Online - High Speed Internet
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Will Mediacom Online work with Windows 95?
It should work but it is not recommended. Mediacom recommends Windows 98 or better, preferably Windows XP for a Windows Operating System.For more information about Mediacom Online go to www.mediacomcable.com/internet.html
Judy in Greenwood, MN
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How do I set up Firewall Protection for my computer?
As part of you Mediacom Online service is the Mediacom eTrust Security Suite which includes an Anti-Virus program. Download the Security Suite HERE. Follow the step by step instructions after you have downloaded the program to finish the installation.When you initially set up you Firewall, set it up so it blocks everything and you have to manually authorize programs to connect to Internet.
For more information about the FREE Mediacom and eTrust Security Suite and to see the FAQ's go to www.mediacomcable.com/internet_security.html
Joseph in Marion, SD
Mediacom Programming
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I love the show Entourage on HBO. Can you tell me when the new season starts?
At the time of the Ask the Manager airing, Entourage on HBO started began in June '06.For more information about Entourage or other shows on HBO go to www.hbo.com
Trisha in Norwood-Young America, MN
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Can you explain the TV Ratings guides? Why don't they use the same as movies?
Television industry's ratings are a little different than the Motion Picture Industry ratings. The Federal Communications Commission (FCC) regulates the standards for broadcasting and sets guidelines for television program ratings. Instead of the G, PG, PG-13, R and NC-17 ratings that the Motion Picture Industry uses the television industry uses ratings which are intended to target a more specific user. For instance, TV Y has been approved for all children of all ages whereas TV M is intended for mature audience only and may be unsuitable for children under the age of 17. Below are a list of the some of the ratings you will see for television shows.
More on Parental Controls with Mediacom is located at www.mediacomcable.com/customer_parental.html
For more information about the TV Rating system and what each represents go to www.controlyourtv.org
Chris in Ivanhoe, MN