Ask the Manager

Episode 29

Do you have a studio where I can use the equipment and make videos? Do I need training if I have been trained by Comcast?
Mediacom does not provide a studio to edit and make videos but your local access channels may. Contact your local access channel for more information. In the West Metro Area of Minneapolis, contact the Lake Minnetonka Communications Commission at 952-471-7125.

Stu A. of Orono, MN

I need a M cable for my plasma HD Television. Does Mediacom provide this?
Mediacom recently started providing a M Cable (AKA HDMI Cable) for HDTV customers. When you subscribe to HDTV Service from Mediacom the technician will bring one. If a longer HDMI Cable is required for your home, it would be the customers responsibility to purchase it.

Matthew O. of ??
What is the timetable for getting every channel in HD? I'm especially interested in NHL in Versus and MLB Playoffs on TBS.
Mediacom is currently in the process negotiating with a number of channels to provide their station in HD. Recently Mediacom added TBS HD, TNT HD and CNN HD to many Mediacom communities and are working hard on addiing these stations to many more Mediacom communities.

As for every channel being available in HD, it would be up more to the individual channel to be available in HD to allow Mediacom reach an agreement to provide that HD channel. Most likely not every channel will be available in HD but more and more are adding programing in HD and starting a simulcast in HD.

Chris H. of ??