Ask the Manager

Episode 16

I have a home-based business? I tried to order Mediacom phone, but was told you can't provide phone service to businesses. Is this correct?
At this point in time Mediacom Phone is only available to residential accounts only. Mediacom is currently working on launching Mediacom Business Phone Service. We are hoping to have it ready for our Business cusotmers in late 2008.

Loren M. of DeSmet, SD
Besides free long distance, what features are included with Mediacom phone?
Mediacom Phone Service comes with a variety of features in addition to the Unlimited Long Distance in all 50 U.S. States, Canada, Puerto Rico and the U.S. Virgin Islands. These include:
- Keep your exiting phone number at no additional charge
- Enhanced Emergency 911
- Telecom Relay Service (TRS) for hearing impaired
- Call Waiting
- Caller ID Name & Number
- Caller ID for Call Waiting
- Speed Calling
- Three Way Calling
- Voice Mail with Message Waiting Indicator
- Billed Number Screening (3rd Party/Collect Block)
- 900/976 Call Blocking
- International Call Blocking
- Customer Originated Trace (*57)
- Cancel Call Waiting (*70)
- Anonymous Call Rejection (*77)
- Caller Id Per Call Blocking (*67)
- Repeat Dial (*66)
- Return Call (*69)
- International Calling (Per minute charge)
- and More!
Any or all of these features can be activated or deactivated at your preference at any time. For more information about Mediacom Phone call 800-332-0245

Doug J. of Victoria, MN

Any progress in adding the NFL Network? How about for next year?
Mediacom is still in negotiations with the NFL Network. Unfortunately an agreement has not been reached yet. Check back for more information and updates as they come in.

Steve J in Chanhassen
The Music Choice channels are awesome! Is there any way to request songs?
You can send Music Choice your comments and suggestions for songs by going to their website at www.musicchoice.com.

Emma C. in Shorewood, MN